Evaluating AI applications for maximum benefits is a must

Technology truths are truths. CIOs must be very strong in technology to implement it effectively in their organizations.

Venugopalam Medicherla,
Group CIO,
MSPL Limited

Venugopalam Medicherla is a leader in digital transformation and business innovation, recognized for his strategic approach and expertise in project and program management. Specializing in IT infrastructure, SAP ERP S4HANA, business software applications, IT security, and digital operations, he has a proven track record of building high-performing teams and systems that drive operational excellence and business success.

During a conversation with CIO&Leader, Venugopalam Medicherla, Group CIO of MSPL Limited, highlights the crucial role of cybersecurity and AI in driving digital transformation, emphasizing the need for CIOs to be technically proficient to implement effective solutions.

CIO&Leader: What emerging trends will shape the future of enterprise technology? How can CIOs prepare for these shifts?

Venugopalam Medicherla: Most industry leaders are focused on cybersecurity as the first priority, along with AI. In every area, we are looking for AI applications, but we are cautious not to adopt them without understanding their benefits. Technology needs to be understood and its benefits must be clear; it’s not about imagination or someone else’s explanation. The technology truths are truths. CIOs must be very strong in technology to implement it effectively in their organizations.

They need to be self-sufficient technologists, capable of answering to the board and management. In my organization, I manage technologies and digital transformation, achieving almost 85% to 90% digital transformation in activities over the last three years.

Moving forward, I am focusing on the latest technologies, especially cybersecurity and AI, implementing AI applications that offer clear benefits.

CIO&Leader: What are the defining moments in technology that have left a lasting impact over the past 25 years? How has the CIO role evolved?

Venugopalam Medicherla: Over the past 25 years, the perception of IT has evolved significantly. It used to be seen as merely providing internet, printer connectivity, and basic services. Now, IT and business are integrated to optimize organizational benefits. Data management has become a key responsibility for CIOs, evolving from merely providing services to intelligently utilizing collected data. CIOs must understand market trends, how other CIOs operate, and apply this knowledge to their business to ensure their organization benefits from technological advancements.

CIO&Leader: What is the most memorable tech transformation project you have managed in your career, and what makes it stand out?

Venugopalam Medicherla: One of the most memorable projects was developing 30 to 35 applications with an in-house team, leading to a complete digital transformation of the organization. We created dashboards that provide real-time P&L, business trends, and MIS decision-making data, available to all users. Additionally, when I joined, I transitioned our system from ECC to S4HANA within six months, integrating all 18 companies.

This comprehensive transformation included upgrading ERP, applications, databases, and cybersecurity measures. We conduct annual Vulnerability Assessment and Penetration Testing (VAPT) to ensure we meet security standards. These transformations have brought significant technological advancements to the organization.

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