Tata Consultancy Services (BSE: 532540, NSE: TCS) reported its consolidated financial results according to Ind AS and IFRS, for the quarter ending September 30, 2024.
Highlights of the Quarter Ended September 30, 2024
- Revenue at `64,259 crore, +7.6% YoY, +5.5% YoY in Constant Currency
- Operating Margin at 24.1%; a decline of 0.2% YoY
- Net Income at `11,909 crore, +5.0% YoY | Net Margin at 18.5%
- Net Cash from Operations at `11,932 crore ie 100.2% of Net Income
- Workforce strength: 612,724 | Net Headcount addition of 5,726
- Diverse and inclusive workplace: Women in the workforce: 35.5% |150 Nationalities
- LTM IT Services attrition rate at 12.3%
- Dividend per share: ` 10.00 | Record date 18/10/2024 | Payment date 05/11/2024
K Krithivasan, Chief Executive Officer and Managing Director, said: “We saw the cautious trends of the last few quarters continue to play out in this quarter as well. Amidst an uncertain geopolitical situation, our biggest vertical, BFSI showed signs of recovery. We also saw a strong performance in our Growth Markets. We stay focused on sharpening our value proposition to our clients, employees and other stakeholders”.
Samir Seksaria, Chief Financial Officer, said: “We made strategic investments this quarter in talent and infrastructure to ensure sustainable growth. Our disciplined execution resulted in superior cash conversion. Our longer-term cost structures remain unchanged, and we remain confident in our ability to continue delivering industry leading profitable growth”.
Milind Lakkad, Chief HR Officer, said: “We welcomed 11,000 associates in the first half of the year, and we remain on track for trainee onboarding as planned. We have also commenced the campus hiring process for FY26. Our strong talent base and increased learning intensity prepares us well for the complex technology transformations that customers entrust us with”.
Q2 FY25 Segment Highlights
Growth by Domain
| Industry | Composition (%) | Y-o-Y CC Growth (%) | |
| Q2 FY24 | Q2 FY25 | ||
| BFSI | 32.6 | 30.8 | 0.1 |
| Consumer Business | 15.9 | 15.1 | 0.1 |
| Life Sciences & Healthcare | 10.9 | 10.4 | 0.1 |
| Manufacturing | 8.6 | 8.6 | 5.3 |
| Technology & Services | 8.6 | 8.0 | – 1.9 |
| Communication & Media | 6.9 | 5.9 | – 10.3 |
| Energy, Resources and Utilities | 5.6 | 5.7 | 7.0 |
| Regional Markets & Others | 10.9 | 15.5 | 50.4 |
| Total | 100.0 | 100.0 | 5.5 |
| Geography | Composition (%) | Y-o-Y CC Growth (%) | |
| Q2 FY24 | Q2 FY25 | ||
| Americas | |||
| North America | 51.7 | 47.6 | – 2.1 |
| Latin America | 2.0 | 1.8 | 6.8 |
| Europe | |||
| UK | 16.5 | 17.0 | 4.6 |
| Continental Europe | 14.9 | 14.6 | 1.8 |
| Asia Pacific | 7.8 | 8.0 | 7.5 |
| India | 4.9 | 8.9 | 95.2 |
| MEA | 2.2 | 2.1 | 7.9 |
| Total | 100.0 | 100.0 | 5.5 |
Growth by Markets
Services: Clients prioritized initiatives that accelerate customer acquisition, modernizing digital core including ERP platforms and improve enterprise observability, regulatory compliance and security posture.
While discretionary spends were impacted, clients continued to invest and see improved outcomes using AI/GenAI. We are setting up interdisciplinary AI offices/CoEs to strategize, prioritize and implement AI at scale.
Cyber Security, AI.Cloud and TCS Interactive led the growth this quarter.
Win themes across key deals involved vendor consolidation, managed services, UX transformation, technology simplification, legacy modernization, enterprise network transformation, automation and GenAI initiatives.
AI.Cloud: We are seeing continued momentum in AI/GenAI adoption, with the underlying technology gaining maturity at a very rapid pace. There are now over 600 AI/GenAI engagements deployed successfully in production or in various phases of development. Our customers are increasingly concentrating on integrating AI throughout their entire enterprise value chain, rather than working on isolated use cases. We are also enabling AI/GenAI capabilities across our suite of product and solutions. We are continuing to deepen our skillsets across our workforce through platforms like AI Experience Zone and TCS WisdomNextTM. On Cloud front, we continue to see good growth in Legacy Modernization, Data Platform Modernization and Technology Landscape Simplification.
Cyber Security: Clients continue to up their spend on improving their security posture. Our offerings aimed at security guardrails for AI/GenAI adoption are seeing good traction. Governance, Risk & Compliance (GRC), Vulnerability Management, Identity and Access Management and Cloud Security were top areas of growth. We are also seeing traction for Security Operations transformation, Ransomware resiliency and Secure GenAI.
TCS Interactive: The interactive services saw continued growth for this quarter. Marketers are focusing on customer acquisition, retention and product differentiation. This presents us opportunities in areas such as harnessing data to uncover valuable consumer segments, improving CX, creating personalized content, and ensuring adtech/martech are providing the best ROI for the business. Among many of our clients, the remit of CMOs is expanding to include digital transformation. Spending has improved slightly over the quarter, and marketers are looking for better ROI for their investment using technology, data and AI.
IoT & Digital Engineering: IoT & Digital Engineering continues to see demand driven by Factory of the Future (Smart Manufacturing), OT Modernization, Intelligent Product Engineering, Connected Services & Connected Assets, and Sustainability. Key services that saw traction during the quarter included MES and Industry 4.0, IOT Platform Services and Digital Engineering. IoT driven transformation across connected devices and manufacturing is seeing higher adoption, demand is growing for Industrial AI (Digital Twins) combined with GenAI. Among industry groups, TSS and LSHCERU saw greater traction.
Enterprise Solutions: Clients continue to invest in their ERP modernization. They are partnering with TCS in their business and CX transformation journey for solutions in supply chain optimization, claim modernization, sustainability and reimagining sales & service channels. GenAI saw good traction across industries. Our transformation approach, along with our contextual knowledge and industry pre-configured solutions including TCS Crystallus™ are enabling customers to accelerate their growth and transformation journeys. We continue to invest and strengthen our joint go-to market approach with our partners.
Cognitive Business Operations: During this quarter, we saw multiple large wins across IT Infrastructure and business operations with robust TCV closure powered by Cognix™ led operating model transformation. Key trends witnessed were vendor consolidation, employee experience enhancement, workplace transformation, network reimagination and first-time outsourcing. Good traction in business process services, with Banking, Insurance, Cards and Supply Chain operations doing well.
Key Highlights
- Partnered with the Sydney Marathon, Australia’s largest marathon for a five-year partnership, which will see TCS leverage its expertise to enhance the marathon’s use of advanced technologies, sustainability, accessibility, and charitable impact while continuing to support running and wellbeing across Australia.
- Expanded partnership with Rolls-Royce, a British multinational specializing in civil aerospace, defense aerospace, services and power systems, to advance its sustainable initiatives and involves research into hydrogen fuel system technology. TCS will leverage its deep domain knowledge of the aircraft manufacturing industry and will support the engineering activities of Rolls-Royce such as system design, component design, supply chain support and program management.
- ASDA has recently partnered with TCS to enhance its IT operations by streamlining its IT infrastructure service landscape. This collaboration aims to improve ASDA’s customer experience while strengthening its digital operations. The partnership is positioned to elevate overall customer satisfaction and support ASDA’s ambition to become the 2nd largest retailer in the UK.
- Selected by Banco de Crédito del Perú (BCP) to transform their IT technology landscape. As part of the partnership, TCS will bring its digital offerings and industry-leading capabilities from AI.Cloud, Modernization and Banking business units to help BCP meet its strategic vision and deliver 100% digital customer experience. With the expanded partnership, TCS will continue to create value-driven outcomes for BCP, while supporting its strategic growth objective to continue be a transformative and innovative leader in the region.
- Selected by a leading global financial institution headquartered in Chicago, Illinois, for end-to-end application management and support for its Hedge Fund Administrator platform. As part of the engagement, TCS will take complete ownership of incident management, while ensuring proactive monitoring, implementing new alert mechanisms, and enabling seamless collaboration across the multi-vendor environment. The partnership with help the firm foster a culture of accountability and drive operational efficiency with optimal outcomes.
- Selected by Follett Higher Education, North America’s leading college store operator, to strengthen its information technology infrastructure and cybersecurity services. TCS will create an enhanced IT infrastructure that better supports Follett’s innovative academic and retail experiences for colleges and universities across the US and Canada, by deploying trademark platforms and solutions, such as TCS Cognix™ and Cloud Exponence.
- Announced a strategic collaboration with TÜV SÜD Middle East, a leading provider of testing, inspection, certification and training services, to accelerate the carbon management and sustainability journeys of its customers in the Middle East with tailored solutions for ESG, available on the TCS Zero Carbon Platform, which is a proprietary digital solution that helps organizations manage and monitor their carbon footprints and adopt sustainable business practices.
- Launched TCS Pace Studio in Stockholm, Sweden and Manila, Philippines, to offer its customers in the Nordics and APAC region, exclusive access to its innovation ecosystem. The state-of-the-art innovation hub and research centre will enable enterprises to explore the latest advancements in technology and deploy them at scale to accelerate their digital transformation journeys boosting digital innovation.
- Selected by Primark, a leading international fashion retailer across 17 countries in Europe and the US, to transform its technology operations to support the retailer’s ambitious plans for global growth over the next five years.
- Entered a strategic partnership with Mansfield Building Society in the UK to digitally transform its business. TCS will deploy its state-of-the-art digital banking solution, TCS BaNCSTM for Core Banking, along with its Digital Home Lending Solution, to enhance member and intermediary experiences and support Mansfield’s ambitious growth plans.
- Selected by Qantas, for Managed services of Airline’s Technology Domains including Airline Experience, Airline Operations, Commercial Airline Technology, Corporate & Business to Customer, TCS will drive an operating model transformation to transition their operations to a product-centric operating model towards maximizing the benefits from cloud transformation. Leveraging over 18 years of deep contextual knowledge about the client’s business landscape, TCS will enhance operational resilience for Next Gen IT Operations and foster a faster rate of innovation. This comprehensive multi-year engagement will enable Qantas to achieve operational excellence. TCS will also leverage the emerging AI technologies to improve automation levels, helping the client achieve significant cost savings and efficiency.
- George Yang-led Golden Arches Development Corporation (GADC), the master franchise holder of McDonald’s in the Philippines selected TCS to standardize and digitize the IT operations for its 760+ restaurants. TCS will implement an advanced upgrade to the cloud (SAP S/4HANA on RISE), by harnessing its deep industry expertise and contextual knowledge in SAP-led business systems transformation, TCS will upgrade the IT infrastructure of GADC, resulting in better insights, improved decision-making, and optimized operational performance.
- Launched a new delivery centre in Warsaw, Poland, expanding its operations in the country. With the new delivery centre, TCS expects to double its workforce to 1200-plus in a year to support its further growth in the region and showcase its capabilities across industries and technologies.
- TCS partnered with one of the largest ground handling companies based in Europe, to help them improve their cybersecurity maturity and reduce risk exposure. TCS enabled comprehensive visibility of the enterprise cyber-risk landscape, which enabled the customer to measure the efficacy of their security operations, establish better control and governance on key security programs and track their returns on cybersecurity investments.
- Openreach, UK’s largest telecom infrastructure company has selected TCS as its strategic partner for the business operation transformation of their national roll-out of next-gen fibre networks. This managed services deal solidifies our role as a trusted partner in Openreach’s E2E FTTP network transformation journey, delivering superior services for their flagship broadband business (Ethernet) customers, while optimizing cost of network builds, minimizing truck rolls and shortening of production cycles. TCS will harness its unparalleled contextual expertise and domain knowledge of GenAI and cloud-led innovations to deliver efficient operations, elevate customer experience, drive superior business outcomes and help Openreach connect customers’ faster.
Research and Innovation
As on 30th September 2024, the company had applied for 8,354 patents, including 160 applied during the quarter and been granted 4,369 patents including 223 granted during the quarter.
Human Resources
TCS’ workforce stood at 612,724 as on September 30th. The employee base is very diverse, with 35.5% women and with 150 nationalities.
TCSers have clocked 26.1 million learning hours and acquired 2.6 million competencies YTD. IT services’ attrition was at 12.3% for the last twelve months.
Awards and Recognition
- TCS named among Top 50 brands in Kantar BrandZ Most Valuable Global Brands report, showcasing a brand value growth of 7% in the past year, touching $44.79 B.
- Ranked #1 in Top Companies to Work for in India 2024 by LinkedIn; Featured in LinkedIn Top Companies to Work for List in UK and Switzerland.
- Forbes Spain named TCS as one of the 100 Best Companies to Work for in Spain in 2024, for the second consecutive year.
- Recognized as one of the 50 Most Community-Minded Companies in the United States.
- TCS North America won the Golden Bridge Awards 2024 in two categories—Gold in Outstanding Employee Engagement Strategy and Silver in Diversity achievement and capability enhancement through mindset shifts.
- TCS CodeVita won the Business World Merit Award 2024 from Business World under the Persistent Long Running Campaign category.
- Won the Global System Integrator Award at the FICO Partner Awards 2024 for deep domain expertise.
- Won the “BPO Service Provider of the Year Award” at Shared Services and Outsourcing Networking SSON’s 24th Annual European Impact Awards in Lisbon, Portugal.
- Ranked #6 in North America’s Top 100 Inspiring Workplaces by The Inspiring Workplaces Group Ltd for TCS’ ‘people-first’ approach.
- TCS ranked #2 in CRN Magazine’s Annual Solution Provider 500 List in North America.
- Awarded the Social Impact Partner of the Year Award by Automation Anywhere for exemplified brilliance and responsibility towards customer success.
- Won Gold in Most Committed to ESG and Most Committed to DEI categories at the Finance Asia’s Best Companies Poll 2024.
- TCS won Platinum in Best Country Excellence – Thailand and Philippines at the 16th Annual Global CSR & ESG Summit and Awards by TPGI.
- Won the Energy Efficiency Initiative Award at the Business & Finance ESG Awards by Climeaction in Ireland, for delivering energy-efficient excellence at the TCS Global Delivery Centre in Letterkenny.
- TCS ranked #1 in the DCH Annual Ranking for companies committed to promoting young talent in Latin America.
- TCS won three 2024 Google Cloud Partner of the Year Awards, one each in Global Expansion, Data Management and Talent Development for APAC.
- TCS won the Global System Integrator (GSI) Microsoft Partner of the Year Award in Denmark and Canada.
- TCS Ultimatix DevOps Center of Excellence (CoE) won the DASA DevOps Awards 2024 in the Best Transformation Team category.
- Awarded the Regional Winner for APAC at the IBM AI for Business 2024 Partner Awards for scaling and accelerating the impact of AI through applications, automating workflows, and driving business value.
Industry Analyst Assessments
TCS was ranked a Leader in 50 competitive assessments published by leading research firms in Q2 FY25. In 4 of these, marked with an asterisk in the table below, TCS was positioned the foremost leader or ranked #1.
| Analyst Firm | Firm Report Type | Report Title |
| PAC | Top 10 | Top 10 IT Services Worldwide (Ranked 3rd) |
| Everest | PEAK Matrix | Software Product Engineering Services PEAK Matrix® Assessment 2024 – Key Verticals, Value Chain Elements, and Nearshore Delivery |
| TechMarketView | Ranking Report | UK Software and IT Service Supplier Rankings (Ranked 3rd) |
| Avasant | RadarView | United Kingdom (UK) Digital Services 2024 RadarView™ |
| Everest | PEAK Matrix | Lending Services Operations PEAK Matrix® Assessment 2024* |
| Everest | PEAK Matrix | Open Banking IT Services PEAK Matrix® Assessment 2024* |
| HFS | Horizons | HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024 |
| IDC | Ranking Report | Fiserv and Microsoft Top the 2024 IDC FinTech Rankings FinTech Top 100 and Enterprise Top 50 (Ranked 4th) |
| Avasant | RadarView | Insurance Business Process Transformation 2024 RadarView™ |
| Avasant | RadarView | Property and Casualty Insurance Digital Services 2024 RadarView™ |
| Everest | PEAK Matrix | Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024 |
| Avasant | RadarView | Telecom Digital Services 2024 RadarView™ |
| Everest | PEAK Matrix | Retail and CPG Data, Analytics, and AI Services PEAK Matrix® Assessment 2024 |
| IDC | MarketScape | IDC MarketScape: Worldwide Professional Services Providers for Retailers 2024 Vendor Assessment |
| Avasant | RadarView | Travel, Transportation, and Hospitality Digital Services 2024 RadarView™ |
| Avasant | RadarView | Freight and Logistics Digital Services 2024 RadarView™ |
| Avasant | RadarView | Utilities Digital Services 2024 RadarView™ |
| Avasant | RadarView | Data Management and Advanced Analytics Services 2024 RadarView™ |
| IDC | MarketScape | IDC MarketScape: Worldwide Data Modernization Services 2024 Vendor Assessment |
| PAC | RadarView | AI-related Services for IT Operations in Europe – PAC RADAR – 2024 |
| Gartner | Magic Quadrant | Magic Quadrant for Public Cloud IT Transformation Services |
| NelsonHall | NEAT | End-to-End Cloud Infrastructure Management Services 2024* |
| Avasant | RadarView | Digital Masters: Digital Technology Transformation 2024 RadarView™ |
| Everest | PEAK Matrix | Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2024 |
| Everest | PEAK Matrix | Procurement Outsourcing (PO) Services PEAK Matrix® Assessment 2024 |
| Everest | PEAK Matrix | Global In-house Center (GIC) Setup Capabilities in India – Provider PEAK Matrix® Assessment 2024 |
| Everest | PEAK Matrix | Finance and Accounting Outsourcing (FAO) PEAK Matrix® Assessment 2024 |
| IDC | MarketScape | IDC MarketScape: Worldwide Enterprise Analytics and AI Business Process Services for Finance and Accounting 2024 Vendor Assessment* |
| Avasant | RadarView | Digital Workplace Services 2024 RadarView™ |
| Avasant | RadarView | Data Center Managed Services 2024 RadarView™ |
| Avasant | RadarView | Advanced Network Services 2024 RadarView™ |
| Everest | PEAK Matrix | Digital Workplace Services PEAK Matrix® Assessment 2024 – North America |
| Everest | PEAK Matrix | Digital Workplace Services PEAK Matrix® Assessment 2024 – Europe |
| Everest | PEAK Matrix | Cybersecurity Services PEAK Matrix® Assessment 2024 – North America |
| IDC | MarketScape | IDC MarketScape: Asia/Pacific Managed Security Services 2024 Vendor Assessment |
| TechMarketView | Ranking Report | UK Cybersecurity: Suppliers, Trends, and Forecasts 2024 (Ranked 3rd) |
| Everest | PEAK Matrix | Low-code Application Development Services PEAK Matrix® Assessment 2024 – Focus on OutSystems |
| Everest | PEAK Matrix | Low-code Application Development Services PEAK Matrix® Assessment 2024 – Focus on Appian |
| Everest | PEAK Matrix | Low-code Application Development Services PEAK Matrix® Assessment 2024 – Focus on Microsoft Power Apps |
| IDC | MarketScape | IDC MarketScape: Asia/Pacific SAP Implementation Services 2024 Vendor Assessment |
| IDC | Ranking Report | Worldwide and U.S. Application Management Services Market Shares, 2023: IDC’s Top 10 Vendors (Ranked 2nd) |
| Everest | PEAK Matrix | Digital Transformation Consulting Services PEAK Matrix® Assessment 2024 – North America |
| IDC | MarketScape | IDC MarketScape: Asia/Pacific Digital Business Consulting and Implementation SPs 2024 Vendor Assessment |
| Avasant | RadarView | Digital Engineering Services 2024 RadarView™ |
| Everest | Top 50 | Engineering Services Top 50™ (Ranked 4th) |
| Zinnov | Zones | Engineering R&D Services – Overall |
| Avasant | RadarView | Application Modernization Services 2024 RadarView™ |
| Avasant | RadarView | Benelux Digital Services 2024 RadarView™ |
| Avasant | RadarView | Digital Masters Process Transformation 2024 RadarView™ |
| Everest | PEAK Matrix | Digital Commerce Services PEAK Matrix® Assessment 2024 |
*TCS rated #1 in the assessment.
IFRS Financial Statements
Consolidated Statements of Comprehensive Income
For the three-month periods ended September 30, 2023, and September 30, 2024
(In millions of ₹, except per share data)
| Three-month period ended September 30, 2023 | Three-month period ended September 30, 2024 | |
| Revenue | 596,920 | 642,590 |
| Cost of revenue | 357,620 | 397,200 |
| Gross margin | 239,300 | 245,390 |
| SG & A expenses | 94,470 | 90,740 |
| Operating income | 144,830 | 154,650 |
| Other income (expense), net | 8,470 | 5,670 |
| Income before income taxes | 153,300 | 160,320 |
| Income taxes | 39,500 | 40,770 |
| Income after income taxes | 113,800 | 119,550 |
| Non-controlling interests | 380 | 460 |
| Net income | 113,420 | 119,090 |
| Earnings per share in ₹ | 31.00 | 32.92 |
Consolidated Statements of Financial Position
As of March 31, 2024, and September 30, 2024
(In millions of ₹)
| As of March 31, 2024 | As of September 30, 2024 | |
| Assets | ||
| Property and equipment | 112,240 | 112,760 |
| Right-of-use Assets | 78,860 | 89,770 |
| Intangible assets and Goodwill | 44,990 | 44,810 |
| Accounts Receivable | 445,610 | 496,180 |
| Unbilled Revenues | 153,000 | 150,120 |
| Invested Funds | 469,630 | 539,660 |
| Other current assets | 90,950 | 105,480 |
| Other non-current assets | 90,440 | 93,750 |
| Total Assets | 1,485,720 | 1,632,530 |
| Liabilities and Shareholders’ Equity | ||
| Shareholders’ Funds | 926,120 | 1,036,240 |
| Current liabilities | 461,040 | 484,820 |
| Non-current liabilities | 90,260 | 102,590 |
| Non-controlling interests | 8,300 | 8,880 |
| Total Liabilities | 1,485,720 | 1,632,530 |
Ind AS Financial Statements
Consolidated Statement of Profit and Loss
For the Quarter ended September 30, 2023, and September 30, 2024
(In ₹ crore, except per share data)
| Quarter ended September 30, 2023 | Quarter ended September 30, 2024 | |
| Revenue | 59,692 | 64,259 |
| Expenditure | ||
| a) Employee Costs | 35,123 | 36,654 |
| b) Cost of equipment and software licences | 462 | 3,230 |
| c) Other Operating expenses | 8,361 | 7,644 |
| d) Depreciation | 1,263 | 1,266 |
| Total Expenditure | 45,209 | 48,794 |
| Profit Before Taxes & Other Income | 14,483 | 15,465 |
| Other income (expense), net | 847 | 567 |
| Profit Before Taxes | 15,330 | 16,032 |
| Provision For Taxes | 3,950 | 4,077 |
| Profit After Taxes & Before Non-controlling interests | 11,380 | 11,955 |
| Non-controlling interests | 38 | 46 |
| Net Profit | 11,342 | 11,909 |
| Earnings per share in ₹ | 31.00 | 32.92 |
Consolidated Balance Sheet
As at March 31, 2024 and September 30, 2024
(In crores of ₹)
| As at March 31, 2024 | As at September 30, 2024 | |
| ASSETS | ||
| Property and equipment | 10,940 | 10,938 |
| Right-of-use assets | 7,886 | 8,977 |
| Intangible assets and Goodwill | 2,342 | 2,314 |
| Accounts Receivable | 44,561 | 49,618 |
| Unbilled Revenues | 15,300 | 15,012 |
| Invested Funds | 46,963 | 53,966 |
| Other current assets | 9,095 | 10,548 |
| Other non-current assets | 9,362 | 9,751 |
| Total Assets | 146,449 | 161,124 |
| EQUITY AND LIABILITIES | ||
| Shareholders’ Funds | 90,489 | 101,495 |
| Current liabilities | 46,104 | 48,482 |
| Non-current liabilities | 9,026 | 10,259 |
| Non-controlling interests | 830 | 888 |
| Total Liabilities | 146,449 | 161,124 |